Frequently Asked Questions

Imperial has buyout discounts and programs that will help you upgrade at no additional cost.
It certainly can. We offer leases than include all service and supplies, and others that only include the printer.
Always call the 800 number from your monthly lease invoice to get accurate information on your lease end date.
Yes, we do! From pickup to freight shipping, we handle it all.
Canon is the number one brand copier in the US with more placements than any other company.
Typically not, but if your office needs new equipment, we can often upgrade at no additional cost
We average a 4 hour or less on site response to all service requests.
Yes, all our service is done by our veteran staff of in-house technicians with an average of 20+ years’ experience.
We have been an authorized Canon dealer since 1985.
We can service any office in Washington, Oregon, or Idaho for our customer’s branch locations.

Our local service zone is Salem, Oregon to Longview, Washington.